What should I do if my Halo is damaged? Can I fix a dent myself?

If your Halo is dented or dinged, it should be returned to us, or another well-qualified artisan, for repair.

In the unhappy case that this is necessary, please call us, or email us with the words Halo REPAIR in the subject line of your message, for instructions on how to get your Halo repaired as soon as possible.

Please do not try to perform any repairs yourself! It would be all too easy to make things worse even with the best intentions.

The tuning and timbre of a Halo depends on very careful balancing of stresses within the steel surface, and repairing damage is (like tuning) a specialized skill.