What is your return policy?

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All sales are final. We do not accept returns or issue refunds. We do understand a Halo is a significant purchase, so we encourage you to try our various sound models on the Virtual Player before acquiring your Halo. You can also reach out to us if you have any questions prior to placing an order.

If you already own a Halo and have decided to part ways with it, please refer to our Swap & Sell program.

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